Get Started

Here are the main concepts you need to know about the system before onboarding.

User

There are three types of user, corresponding to the three possible onboarding ways:personal, groupChat,channel. Each User must be linked to at least one Team.

personal

When an engineer is added to the Bot, it is registered with type personal.

groupChat

When a Teams group chat is added to Bot, it is registered with type groupChat.

TIP

The chat group itself is registered as a groupChat account, regardless of how many engineers in the chat group.

channel

When a Teams channel is added to the Bot, it is registered with type channel.

TIP

The channel itself is registered as a channel account, regardless of how many engineers in the channel.

Role

There are two built-in roles in the system, namely SE and TA. Each User must have a role.

TA role have powerful permissions than SE and receives more notification regarding Team management. Refer to more details under the Features section.

WARNING

Role in Bot is not your Job Title! E.g. Your role in bot can be a SE while your job title is TA.

Team

A Team is a group of Users, where all Bot features are taking effect over Team level.

Team and User is a multi-to-multi relationship, e.g. a Team can have multiple Users, and a User can join multiple Teams

Feature

Each function of the Bot represents a feature. A team can subscribe multiple features.